Hotel Agustos Cusco

The staff were excellent and really attentive! Rocio Hadalgo was the kindest person we've met on our trip so far, we stayed in Aquas Calientes for 2 nights and re-booked the hotel for our return to Cusco and she had the bags in our room waiting for us on our arrival. Our train back from AC was delayed so we didn't arrive in Cusco until 10:45pm and she was kind enough to agree to have food for us as we didn't have the chance to eat! Incredible customer service throughout arranging breakfasts for 3/4am to take with us on our day tours and booking taxis to the airport at 4am and even haggling a discount for us! 10/10 Service! The rooms are super comfortable and clean and we couldn't have asked for more from a hotel!

The staff was very friendly. We loved the fact that they let us store our luggage 🧳 at the hotel for two days while we took the train to Machu Picchu (the train does not allow luggage). On our arrival to the hotel after Machu Picchu the restaurant prepared and served a great meal to our family, even though it was pretty late and we were the only diners. Rooms were comfortable and clean.

Not always you can find quiet and comfort when you’re away. But Hotel Agustos in Cusco does offer that sense of being safe and at home. It isn’t just for the comfortable, quiet and clean rooms. It is the extra miles that the hotel staff are running to take care of you. If you just returned from walking the Inca Trail, or if you came from to attend relative in the nearby hospital, in Hotel Agustos you can be sure you will recover. My wife stayed at the hotel for six nights, during an intense week besides her mother at the hospital. We are very grateful for the care and support the hotel staff have provided. Whenever we will need to stay in Cusco, we will surely return to Hotel Agustos.

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